fmMMS Now Supports Sending WhatsApp Messages with the Vonage Messages API

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fmMMS, our FileMaker solution that lets you send and receive MMS messages from the Claris FileMaker Platform, has just been updated to support sending messages to WhatsApp users via the Vonage Messages API. This is the second MMS Gateway that you can use to send and receive WhatsApp messages with fmMMS (v1.0 of fmMMS supported sending WhatsApp message using the Twilio Gateway).

More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family and with WhatsApp Business you can communicate directly with your customers. You can send notifications, customer service messages, and essential information your customers need on WhatsApp.

fmMMS supports sending WhatsApp Message Templates using the Vonage API for WhatsApp – being able to send WhatsApp Message Templates is important if you wish to initiate new conversations with your customer.

fmMMS also supports testing using the Vonage Messages API Sandbox – this allows you to test sending WhatsApp messages for free whilst you are developing an integration with WhatsApp. It also works with free trial version of fmMMS.

You can download a trial version of fmMMS to test with the Vonage API for WhatsApp from here. More information on sending WhatsApp message with the Vonage Messages API with fmMMS is available on our support site.

fmSMS Now Supports Sending WhatsApp Templates with the Vonage Messages API

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Earlier this year we updated fmSMS, our FileMaker solution for sending and receiving SMS messages from the Claris FileMaker Platform, to support sending messages to WhatsApp users via the Vonage Messages API. We’ve just realised a minor update to this integration to now also support sending WhatsApp Message Templates using the Vonage API for WhatsApp.

WhatsApp divides messages into two different types: Template messages and Session messages. These determine when you can initiate a message to a WhatsApp user.

WhatsApp has a concept of a 24 hour customer care window, during which a business can freely message an end user. The 24 hour window can be initiated in two ways:

  • An end user sends a message to the business
  • A business sends a templated message to the end user. The 24 hour window starts as soon as the end user replies.

Templates must be approved by WhatsApp before they can be used to send messages to an end user. When the 24 hour window expires, a new 24 hour customer care window must be initiated again. Being able to send WhatsApp Message Templates is important if you wish to initiate new conversations with your customer.

You can download a trial version of fmSMS to test with the Vonage Messages API from the Databuzz website. More information on sending WhatsApp message with the Vonage Messages API and fmSMS is available on our support site.

fmSMS Now Supports Sending WhatsApp Messages with the Vonage Messages API

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fmSMS, our FileMaker solution for sending and receiving SMS messages from the Claris FileMaker Platform, has been updated to support sending messages to WhatsApp users via the Vonage Messages API. This is the second SMS Gateway that you can use to send and receive WhatsApp messages with fmSMS – we previously added support for sending WhatsApp message using the Twilio Gateway back in 2019.

More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family and with WhatsApp Business you can communicate directly with your customers. You can send notifications, customer service messages, and essential information your customers need on WhatsApp.

fmSMS also supports testing using the Vonage Messages API Sandbox – this allows you to test sending WhatsApp messages for free whilst you are developing an integration with WhatsApp. It also works with free trial version of fmSMS.

You can download a trial version of fmSMS to test with the Vonage Messages API from the Databuzz website. More information on sending WhatsApp message with the Vonage Messages API and fmSMS is available on our support site.